Terms and Conditions - Gardener Fulham
Welcome to Gardener Fulham. These Terms and Conditions govern your use of our gardening services and outline the rules and regulations associated with our business. By engaging our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Introduction
These terms apply to all services provided by Gardener Fulham, whether provided by us or on our behalf by any other party under any brand name.
2. Services Offered
We offer a comprehensive range of gardening services including:
- Garden maintenance
- Lawn care
- Planting and landscaping
- Pruning and trimming
- Weed control
- Seasonal clean-ups
All services are tailored to meet the specific needs of our clients in Fulham.
3. Booking and Appointments
To schedule a service, clients must:
- Contact us via our designated booking channels
- Provide necessary details about the service required
- Confirm availability
Appointments are subject to availability and confirmation by Gardener Fulham.
3.1. Rescheduling
If you need to reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in additional charges.
4. Pricing and Payment
Our pricing structure is transparent and competitive. Key points include:
- Prices are based on the scope and nature of the service
- Estimates are provided prior to commencement of work
- Payments are due upon completion of the service unless other arrangements are made
We accept various payment methods, including cash, credit/debit cards, and bank transfers.
5. Cancellation and Refunds
Clients may cancel or modify their service appointments by adhering to the following conditions:
- Notice must be given at least 24 hours prior to the scheduled service
- Cancellations made within 24 hours may incur a cancellation fee
Refunds, if applicable, will be processed within 14 business days of the cancellation request.
6. Client Responsibilities
To ensure a smooth service experience, clients are expected to:
- Provide access to the property at the scheduled time
- Mention any specific requirements or areas of concern
- Ensure that pets are secured or removed from the work area
7. Liability
While Gardener Fulham strives to provide exceptional services, we are not liable for circumstances beyond our control, including:
- Extreme weather conditions
- Damage caused by pests
- Pre-existing issues not reported prior to service
We are committed to addressing any concerns promptly and professionally.
8. Intellectual Property
All content provided by Gardener Fulham, including designs and service plans, are the intellectual property of the company. Unauthorized use or reproduction is prohibited.
9. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We adhere to all relevant data protection laws and ensure that your information is securely stored and not shared with third parties without your consent.
10. Termination
Gardener Fulham reserves the right to terminate services under the following conditions:
- Breach of these Terms and Conditions
- Non-payment of services rendered
- Unreasonable behavior towards staff
Upon termination, any outstanding payments must be settled within 14 days.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this region.
12. Changes to Terms
Gardener Fulham may update these Terms and Conditions from time to time. Clients will be notified of significant changes via email or through our official communication channels. Continued use of our services constitutes acceptance of the updated terms.
13. Waiver and Severability
Failure to enforce any provision of these terms does not constitute a waiver of the right to enforce those provisions in the future. If any provision is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Gardener Fulham regarding the provision of services, superseding any prior agreements or understandings.
15. Feedback and Complaints
We value your feedback and are committed to resolving any issues promptly. If you have any complaints or suggestions, please contact us through the appropriate channels provided in your service agreement.
By choosing Gardener Fulham, you agree to abide by these Terms and Conditions. We look forward to providing you with outstanding gardening services.